With a messaging interface, website/app visitors can easily access a chatbot.Ī well-designed healthcare chatbot can schedule appointments based on the doctor’s availability. Despite scheduling systems, many patients challenge themselves to navigate the scheduling systems.ģ0% of patients left an appointment because of long wait times, and 20% of patients permanently changed providers for not being serviced fast enough.Ĭhatbot in the healthcare industry has been a great way to overcome the challenge. Managing appointments is one of the common tasking operations associated with the healthcare industry. Let us discuss the key healthcare chatbot use cases. They can substantially boost efficiency and improve the accuracy of symptom detection, preventive care, post-recovery care, and feedback procedures. Undoubtedly, chatbots have great potential to transform the healthcare industry. Top 7 use cases of chatbots for the healthcare sector Healthcare bots are predicted to save $3.6 billion worldwide by 2023.
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